Privacy Policy

We collect information you provide including name, age, gender, photographs, profile details, messages, payment information, and communications with support.

We automatically collect device information, IP address, usage activity, and interaction data to improve safety and performance.

We use your data to provide matchmaking services, operate accounts, process payments, prevent fraud, improve services, and comply with legal obligations.

Legal bases for processing include performance of contract, legitimate interests, consent, and legal compliance.

Your data may be shared with payment processors, hosting providers, moderation tools, analytics providers, and law enforcement where required.

We retain personal data only as long as necessary to provide services or meet legal obligations.

You have rights to access, correct, delete, restrict, or transfer your personal data and to withdraw consent.

Requests may be sent to contact@romeojuliet.love.

We implement encryption, access controls, and monitoring systems to protect user data.

International transfers are safeguarded using approved legal mechanisms.

Romeo & Juliet aims to create a respectful matchmaking environment.

Users must treat others with respect and honesty.

Prohibited behaviour includes harassment, hate speech, discrimination, threats, sexual exploitation, impersonation, scams, solicitation for money, or sharing private information without consent.

Fake profiles and misleading information are strictly prohibited.

Users should communicate respectfully and report suspicious behaviour immediately.

Violations may result in warnings, suspension, or permanent bans.

User safety is a priority.

Users should avoid sharing financial information, home addresses, or sensitive personal data.

Meet new people in public locations and inform a trusted person before meetings.

Romeo & Juliet encourages users to use in-app messaging before sharing external contact details.

We may use moderation tools, automated detection systems, and manual review to identify harmful behaviour.

Emergency concerns should always be reported to local authorities first.

Romeo & Juliet uses cookies and similar technologies to operate and improve the Service.

Cookies allow account authentication, performance monitoring, analytics measurement, and preference storage.

Types of cookies include essential cookies, performance cookies, functionality cookies, and analytics cookies.

Users may manage cookie preferences through device or browser settings. Disabling cookies may affect functionality.

Continued use of the Service constitutes consent to cookie usage.

Users may report profiles, messages, or behaviour directly within the App.

Reports may include harassment, fake accounts, fraud attempts, inappropriate content, or safety concerns.

Reported accounts are reviewed by moderation teams and may result in warnings, restrictions, suspension, or permanent removal.

Users may block other users at any time. Blocked users cannot view profiles or initiate communication.

Repeated or malicious false reporting may result in account action.

Romeo & Juliet cooperates with law enforcement where legally required.