Romeo & Juliet

Terms and Conditions

Last updated: 2025

These Terms and Conditions govern your access to and use of the Romeo & Juliet mobile application, website, and related services ("Service"). By creating an account or using the Service, you agree to be legally bound by these Terms. If you do not agree, you must not use the Service.

Definitions

"Romeo & Juliet", "Company", "we", "us", or "our" refers to Romeo & Juliet Ltd.

"User" or "you" refers to any person accessing or using the Service.

"Content" includes profiles, photographs, messages, videos, text, or other materials uploaded to the Service.

"Premium Services" refers to paid features or subscriptions.

Eligibility

You must be at least 18 years old to use the Service. By registering, you confirm that you have legal capacity to enter a binding agreement and that all information provided is accurate. Romeo & Juliet may request age or identity verification at any time.

Account Registration

Only one account per individual is permitted. You are responsible for maintaining confidentiality of login credentials and for all activity under your account. Accounts may not be sold, transferred, or shared.

Nature of the Service

Romeo & Juliet provides matchmaking and social introduction services only. We do not guarantee compatibility, communication, meetings, or relationship success. Users interact at their own risk.

Acceptable Use

Users must not harass, threaten, impersonate others, promote scams, request money, upload unlawful content, distribute hate speech, or use automated systems or bots. We may remove content or terminate accounts without notice.

Offline Interactions

Romeo & Juliet is not responsible for the conduct of users during offline meetings or communications outside the Service. Users assume all risks when interacting with others.

User Content

You retain ownership of your content but grant Romeo & Juliet a worldwide, royalty-free licence to host, display, reproduce, and distribute such content for operation and promotion of the Service. You confirm you have rights to all uploaded material.

Moderation

We may monitor activity, remove content, restrict visibility, suspend, or permanently terminate accounts at our discretion to maintain community safety

Free Trial

Romeo & Juliet may offer a free trial period for Premium Services. Trial duration will be disclosed before activation. Payment details may be required prior to trial commencement. Unless cancelled before the trial ends, your subscription automatically converts into a paid weekly subscription charged at £[amount] per week using your selected payment method. Billing renews weekly until cancelled. You expressly authorise recurring payments by activating the trial. Subscriptions may be cancelled through account settings or via Apple App Store or Google Play subscriptions. Payments already processed are non-refundable except where required by law.

Payments

You authorise Romeo & Juliet and its payment processors to charge all applicable fees. Failure of payment may result in suspension or termination of access.

No Background Checks

Romeo & Juliet does not routinely conduct criminal background checks. Users are responsible for exercising personal caution.

Intellectual Property

All software, branding, design, algorithms, databases, and platform functionality remain the exclusive property of Romeo & Juliet Ltd.

Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws including UK GDPR.

Account Termination

We may suspend or terminate accounts for breaches of these Terms, safety concerns, fraudulent activity, or legal requirements. Users may delete accounts at any time.

Disclaimer

The Service is provided "as is" without warranties of availability, accuracy, compatibility, or relationship outcomes.

Limitation of Liability

To the fullest extent permitted by law, Romeo & Juliet shall not be liable for indirect or consequential damages, emotional distress, user conduct, or loss arising from use of the Service. Liability shall not exceed fees paid within the previous 12 months.

Indemnification

You agree to indemnify Romeo & Juliet against claims arising from your conduct, content, or breach of these Terms.

Third-Party Services

Romeo & Juliet is not responsible for third-party platforms or payment providers integrated into the Service.

Governing Law

These Terms are governed by the laws of England and Wales.

Changes to Terms

We may modify these Terms at any time. Continued use constitutes acceptance of updated Terms.

Contact

Romeo & Juliet Ltd

contact@romeojuliet.love